Shipping Policy
Shipping Policy
At Sinai, we are committed to providing you with the best shopping experience, including hassle-free shipping. Please review the following shipping policy details:
Shipping Zones:
We currently offer shipping mainly within Europe, operated from the Netherlands, and also in the rest of the world by following the terms and conditions.
Processing Time:
Orders are processed and shipped within 3 to 8 business days from the date of purchase, it can vary by destination to destination as well as the customs and shipping company
Shipping Methods and Costs:
We offer several shipping options to accommodate your needs. Shipping costs and delivery times vary depending on the selected method. You can choose from:
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information. You can track the status of your shipment using the provided tracking number.
Customs and Duties
Please note that international orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
Shipping Restrictions
We are unable to ship to PO boxes or APO/FPO addresses. Additionally, we do not ship on weekends or holidays.
Shipping Address
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for any delays or delivery issues caused by incorrect or incomplete addresses.
Delivery Issues
In the event of any delivery issues or concerns, please contact our customer service team at info@sinaiglobal.nl for assistance. We are here to help resolve any issues and ensure that you receive your order in a timely manner.
Thank you for choosing Sinai. If you have any further questions or require assistance, please don't hesitate to reach out to us.
At Sinai, we are committed to providing you with the best shopping experience, including hassle-free shipping. Please review the following shipping policy details:
Shipping Zones:
We currently offer shipping mainly within Europe, operated from the Netherlands, and also in the rest of the world by following the terms and conditions.
Processing Time:
Orders are processed and shipped within 3 to 8 business days from the date of purchase, it can vary by destination to destination as well as the customs and shipping company
Shipping Methods and Costs:
We offer several shipping options to accommodate your needs. Shipping costs and delivery times vary depending on the selected method. You can choose from:
- Standard Shipping: 14 to 21 business days.
- Express Shipping: 3 to 5 business days; cost depends on the shipping company
- International Shipping: 14 to 21 days and cost depends on the shipping company
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information. You can track the status of your shipment using the provided tracking number.
Customs and Duties
Please note that international orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
Shipping Restrictions
We are unable to ship to PO boxes or APO/FPO addresses. Additionally, we do not ship on weekends or holidays.
Shipping Address
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for any delays or delivery issues caused by incorrect or incomplete addresses.
Delivery Issues
In the event of any delivery issues or concerns, please contact our customer service team at info@sinaiglobal.nl for assistance. We are here to help resolve any issues and ensure that you receive your order in a timely manner.
Thank you for choosing Sinai. If you have any further questions or require assistance, please don't hesitate to reach out to us.