This Privacy Policy explains how Sinai Global (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you visit www.sinaiglobal.nl (the “Website”), make a purchase, or interact with our services (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” refers to any customer, visitor, or individual whose personal data we collect.
By accessing or using our Website, you agree to the collection and use of information as outlined below. If you do not agree, please discontinue use of our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or technology. Any updates will be posted on this page, and the “Last updated” date will be revised accordingly. We encourage you to review this page regularly.
How We Collect and Use Personal Information?
We collect personal information to operate, maintain, and improve our Services. The type of information we collect depends on how you interact with our Website.
In addition, we may use your information to:
Provide and manage our products and services
Communicate with you about orders or inquiries
Improve website performance and user experience
Comply with legal obligations
Protect our Website, customers, and business from fraud or misuse
Personal Information
We Collect Information You Provide Directly
When you use our Services, you may provide the following information:
Contact details: Name, email address, phone number, and postal address
Order details: Billing and shipping address, payment confirmation, and order history
Account details: Username, password, and login credentials
Shopping activity: Products viewed, added to cart, or saved to a wishlist
Customer support communications: Messages, emails, or form submissions
You may choose not to provide certain information; however, some features of the Website may not function properly as a result.
Information Collected Automatically (Cookies & Usage Data)
When you browse our Website, we automatically collect technical and usage data, including:
IP address
Browser type and device information
Pages visited and time spent on the Website
Referral sources and interaction behavior
This data is collected using cookies and similar technologies to enhance functionality, analyze traffic, and improve our Services.
Information We Receive from Third Parties
We may receive information from trusted third-party service providers, such as:
Secure payment processors
Website hosting and technical support providers
Analytics and performance monitoring services
Shipping and fulfillment partners
All information received from third parties is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
Order Processing and Service Delivery
We use your personal data to process payments, fulfill orders, manage returns or exchanges, and maintain your customer account.
Marketing and Promotional Communication
With your consent, we may send marketing emails or promotional updates. You can opt out at any time using the unsubscribe link included in our emails.
Security and Fraud Prevention
We use personal information to detect and prevent unauthorized activity, fraud, or misuse of our Website. You are responsible for keeping your login credentials secure.
Customer Support
Your information allows us to respond to inquiries, resolve issues, and provide effective customer support.
Cookies Policy
Sinai Global uses cookies to:
Ensure proper website functionality
Remember your preferences
Analyze website traffic and performance
Improve user experience
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Website.
How We Share Personal Information
We only share your personal information when necessary and for legitimate business purposes, including:
With service providers supporting payments, analytics, website hosting, and shipping
With marketing partners, where legally permitted
To comply with legal obligations or respond to lawful requests
During a business transfer such as a merger or acquisition
We do not sell your personal information.
User-Generated Content
If you submit product reviews, comments, or other content on our Website, that content may be publicly visible. We are not responsible for how others use information you choose to share publicly.
Third-Party Websites and Links
Our Website may contain links to external websites operated by third parties. We are not responsible for their content, privacy policies, or data practices. We recommend reviewing their privacy policies before providing personal information.
Children’s Privacy
Our Services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has shared information with us, please contact us for removal.
Data Security and Retention
We implement reasonable security measures to protect your personal data. However, no system is entirely secure. We retain personal information only as long as necessary to fulfill legal, contractual, or operational requirements.
Your Privacy Rights
Depending on your location, you may have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of your data
Restrict or object to data processing
Withdraw marketing consent
Request data portability
To exercise your rights, please contact us using the details below.
International Data Transfers
Your information may be transferred to and processed in countries outside your place of residence. Where required, we apply appropriate safeguards, including standard contractual clauses, to protect your data.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
